Airport Parking, Location and Transportation
Where is the hotel?
The hotel is located next to London Southend Airport and Airport retail park, making it ideal for guests looking for a Southend Airport hotel with quick terminal access. You’ll find us at 77 Eastwoodbury Crescent, Southend-on-Sea. SS2 6XG, adjacent to the airport retail park and just a short walk from the terminal. For rail travel, Southend Airport train station is nearby with direct connections to London and the surrounding areas. For further info on trains to and from Southend Airport train station see here
Is there car parking at the hotel?
Yes. The hotel offers on‑site parking at London Southend Airport, with approximately 200 parking spaces located directly in front of and adjacent to the hotel. The car park entrance is situated at the rear of the property. Please note that parking is managed by London Southend Airport, and standard airport parking charges apply.
Do you offer hotel and parking packages at London Southend Airport?
Yes. For guests searching for hotel and parking at Southend Airport, we offer a convenient Park, Stay & Go package. This option is ideal for long‑term parking at Southend Airport and includes:
- An overnight stay at Holiday Inn Southend
- Secure airport parking for the duration of your trip
- Easy access to the terminal for a stress‑free airport experience
Alternatively, we offer Park, Stay & Go for guests looking for parking at London Southend Airport. Find out more below.
General Information
Do I need ID to be able to check in?
Yes you will need proof of ID and proof of payment card to check into the hotel.
Is here a safety deposit box available at the hotel?
No. All bedrooms have a safe.
Is there Wi-Fi available at the hotel?
Yes – the hotel has Wi-Fi available throughout the whole hotel and is available free of charge to all guests. The hotel also has a PC for guest use available on the ground floor.
Is Holiday Inn Southend pet friendly?
Yes! Pets are welcome in our hotel, at an additional charge. Please check our pet policy before booking.
Do you provide a service for late check-out/early check-in?
Late check-out and early check-in is subject to availability. Fee applies. Please contact the front desk for more details.
Do you have rooms with a bathtub?
All rooms have a bath and shower except the accessible rooms which have a wet room shower.
What is your smoking policy?
All bedrooms and public areas are non-smoking. A smoking area is available outside the entrance of the hotel where there are benches and cigarette bin.
Do you provide cot beds and high chairs?
Yes, we provide high chairs and we have a few Graco travel cots and advanced booking is advised to ensure availability.
What happens if I need to cancel my booking?
Please contact reservations@hisouthend.com or if you booked via a third party contact your booking partner.
Dining
What age do you class as children for the purpose of the hotel?
For children to qualify for the Holiday Inn Kids Stay & Eat for Free programme, the children must be 12 years or under. However minimum age for check in individually is 18 years. Please ensure you can provide valid ID.
Do you have 24-hour room service?
Yes we do have a 24-hour room service menu with limited items available between 11pm and 6am.
What options for dining are there in the hotel?
1935 Rooftop Restaurant & Bar is open for breakfast, lunch and dinner 7 days a week serving traditional British food with a modern twist. Bookings are advisable but not always necessary. You can book online or call 0845 092 1935. We also have room service available in the bedrooms. Dietary requirements can be catered to upon request however, we offer a selection of vegetarian options on the menu.
Events and Special Request
What do I do if I have a special request?
Please contact reservations@hisouthend.com.
How can I book an event?
Please contact events@hisouthend.com or call 01702 209 086.
Do you offer special corporate rates to companies?
Yes – for bedroom requirements of 50 room nights or more per year, please contact our Sales Manager on 01702 209 094 or 07738 426524 and email salesmgr@hisouthend.com.
If you have any further questions regarding the hotel or your reservation please email reservations@hisouthend.com. Or if your email requires a response outside of normal office hours you can email frontoffice@hisouthend.com.
